1. Introduction
Hengyue Oriental International Trade Co., Ltd. (hereinafter referred to as “we,” “us,” or “the Company”) respects and protects your privacy. This Privacy Policy (hereinafter referred to as this “Agreement”) describes how we collect, use, store, and protect your personal information, as well as your rights under this Agreement.
Please read this Agreement carefully before using our website, products, or services. If you disagree with any of the terms of this Agreement, please cease using our services.
2. Information We Collect
We may collect the following types of personal information:
- Contact Information: such as name, email address, phone number, company name, etc.
- Transaction Information: such as order records and payment information (sensitive data such as bank card information is not stored).
- Technical Data: such as IP address, browser type, access time, device information, etc. (collected through cookies or similar technologies).
- Other Information: such as other information you provide via email, forms, or customer service inquiries.
3. How We Use Your Information
The information we collect may be used for the following purposes:
- To provide, maintain, and improve our products and services.
- To process orders, shipments, and provide after-sales service.
- To communicate with you and respond to your inquiries or requests.
- To conduct market analysis and promotional activities (if you have consented to receive marketing communications).
- To comply with laws and regulations and prevent fraud or abuse.
4. Information Sharing and Disclosure
We will not sell your personal information to third parties without your consent. However, we may share your information in the following circumstances:
- Service Providers: such as logistics companies and payment platforms, to complete transactions or provide services.
- Legal Requirements: such as disclosure of information in response to requests from government or judicial authorities.
- Business Transactions: such as mergers, acquisitions, or asset transfers, in which case relevant information may be transferred to the new owner.
5. Data Security
We implement reasonable technical and administrative measures to protect your personal information from unauthorized access, disclosure, or alteration. However, please note that no transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Subject to applicable law, you may have the following rights:
- Access and Correction: Request or update your personal information.
- Erasure: Request the deletion of your personal information (to the extent permitted by law).
- Restriction of Processing: Restrict our use of your information.
- Right to Data Portability: Obtain a copy of your data.
- Withdrawal of Consent: If you have previously consented to receiving marketing communications, you may unsubscribe at any time.
To exercise any of the above rights, please contact us at lujunzhang99@gmail.com or +86 188 2267 5777.
7. Cookies and Tracking Technologies
We may use cookies or similar technologies to optimize your website experience. You can refuse or manage cookies through your browser settings, but this may affect some functionality.
8. Updates to Privacy Policy
We may amend this Privacy Policy from time to time, and the updated version will be posted on this website. Please check back regularly for the latest policy.
9. Contact Us
If you have any questions about this Agreement or the processing of your personal information, please contact:
- Company Name: Tianjin Hengyue Oriental International Trade Co., Ltd. (Hengyue Oriental)
- Email: lujunzhang99@gmail.com
- Tel: +86 188 2267 5777
Thank you for your trust and support!